Privacy Policy
At Rao Hospital, we value your trust and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and safeguard information shared through
our website and services.
By using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following information when you interact with our website:
- Name, phone number, and email address
- Information submitted through appointment or enquiry forms
- Medical information voluntarily provided by you
- Website usage information such as IP address, browser type, device information, and pages visited
- Information submitted through feedback, surveys, or contact forms
2. How We Use Your Information
We use your information to:
- Schedule and manage appointments
- Respond to enquiries and support requests
- Provide healthcare-related information and services
- Improve our website and patient experience
- Communicate important updates regarding appointments or hospital services
- Comply with legal, regulatory, and healthcare requirements
3. Confidentiality of Medical Information
Rao Hospital respects the confidentiality of all patient information.
- Medical records and personal health information are handled with appropriate care and security.
- Information will only be accessed by authorized personnel who require it for healthcare,
administrative, or legal purposes. - We do not sell, rent, or trade patient information to third parties.
4. Sharing of Information
We may share information only when necessary:
- With healthcare professionals involved in your care
- With trusted service providers assisting in appointment management, payment processing, or website operations
- When required by law, court order, or government authority
- To protect the safety, rights, or property of patients, staff, or Rao Hospital
5. Cookies and Website Analytics
Our website may use cookies and similar technologies to:
- Improve website performance and user experience
- Understand visitor behavior and website usage
- Enhance website functionality
Users may choose to disable cookies through their browser settings, though some website features may not function properly.
6. Data Security
We implement reasonable administrative, technical, and security measures to protect personal information from unauthorized access, misuse, loss, or disclosure.
While we strive to safeguard your information, no method of internet transmission or electronic storage is completely secure.
7. Third-Party Links
Our website may contain links to external websites for informational purposes.
Rao Hospital is not responsible for the privacy practices, content, or policies of third-party websites. We encourage users to review the privacy policies of any external websites they visit.
8. Your Rights
You may:
- Request correction of inaccurate personal information
- Update your contact details
- Request information regarding the personal data you have shared with us, subject to applicable laws
- Withdraw consent for certain communications where legally permissible
9. Changes to this Privacy Policy
Rao Hospital reserves the right to update this Privacy Policy from time to time.
Any changes will be posted on this page, and continued use of the website following such updates constitutes acceptance of the revised policy.
Contact Us
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us:
Rao Hospital
No. 120, W Periasamy Road,
R.S. Puram, Coimbatore, Tamil Nadu – 641002
Phone: +91 96299 19191
Email: support@raohospital.com
Website: www.raohospital.com
Thank you for trusting Rao Hospital. We are committed to protecting your privacy while providing safe, compassionate, and high-quality healthcare services.